We’re still open and installing accessible bathrooms.

We’re still open and installing accessible bathrooms.

We’re still open and working safely to protect our customers and our colleagues by adhering to social distancing guidelines and safety measures to keep everyone as safe as possible during the COVID-19 pandemic.

The majority or our customers fall into the ‘vulnerable’ category and may feel concerned about allowing anyone into their home at this time. 

We understand this concern, but we also know some customers may have been struggling with bathing for a while, and may want to find a solution as soon as possible, to improve their health, hygiene, and overall wellbeing.

What COVID-safe measures do you put in place?

AHM Surveyors and fitters who need to visit you at home will:

  1. Be temperature checked on the day they visit your home.
  2. Wear face masks or a suitable face covering.
  3. Keep a 2m safe distance from anyone in the household.
  4. Wash their hands and sanitise any surface they touch.
  5. Fitters will cordon off any area where work will take place to minimise contact between themselves and the customer.

If we receive news that any member of the AHM team must self-isolate, you will be contacted immediately.

How long does it take to install a bathroom?

The length of bathroom installation can vary because each solution is unique. However, you can have a bathroom solution installed from as little as three days. Prior to the installation, we will visit your home to assess your needs.

  1. First visit – initial discussion

We will arrange a sales surveyor to visit you to discuss your needs and to design your new, bespoke bathroom or wet room. They will provide you with a free no obligation quote.

  1. Second visit – technical survey

If you decide to proceed, we will arrange for one of our technical surveyors to visit your property. This is to double check that the materials, products, and bathroom furniture will be suitable for your property – we install in homes of all shapes, sizes, and age and this second check ensures the installation goes smoothly. They will advise how long the installation will take and will arrange a date to start the work.

  1. Third visit – day one of your bathroom transformation

The fitter(s) will arrive at your property on day one to start the work– we will let you know beforehand the fitters name and what time to expect them. They will dispose of anything no longer needed from the current bathroom and they will clean up at the end of the day. They will keep you informed of their progress and you will not be left without hot running water in your home.

 

Will there be any delays to the work because of COVID-19?

We have been fortunate and have not had problems with our suppliers providing materials, however we must be mindful that delays could occur, but we will always endeavour to find a solution quickly.

Are your showrooms open?

Two of our showrooms, which are located in garden centres, are still open:

Maidstone

Monday – Saturday 9am – 5pm
Sunday 10am – 5pm

Unit 11, Newnham Court Shopping Village,
Bearsted Road,
Weavering, Maidstone,
Kent
ME14 5LH

01622 738 204

Somerset

Monday – Friday 9am – 5pm
Saturday & Sunday 10am – 4pm

Blackdown Garden Centre,
Hockholler,
West Buckland,
Somerset,
TA21 9HY

01823 661 910

Our Lincoln showroom is available to visit by appointment by calling 0800 7316495

Roman Way, North Hykeham,
Lincoln,
Lincolnshire
LN6 9UH

Will your prices increase because of COVID-19?

No. We have not increased any of our prices and we do not plan on doing so. As a family-run business we are fortunate to continue to trade when so many businesses have become victims of the pandemic and we will continue to offer competitive prices, our price match promise, and our charitable giving.

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Covid 19 Update

We’re still open and working safely to protect our customers and our colleagues by adhering to social distancing guidelines and safety measures to keep everyone as safe as possible during the COVID-19 pandemic.